Help centre

Frequently asked questions.

Clear answers about our products, quotations, payments and delivery. If your question isn't here, our team is one message away.

General

The Global Traders is a Karachi-based trading and supply company. We supply dairy products (packed milk, dairy cream and butter), medical and healthcare equipment, research services from qualified professionals, and general requirements — products, equipment and services sourced to our clients' specifications.

Our head office is at Suite 311, 3rd Floor, Marines Faisal Heights, Nursery Stop, Shahrah-e-Faisal, Karachi, Pakistan. Visits are welcome by appointment.

We are based in Pakistan with trade links to Australia, the United Kingdom, Japan, the United States and China. Enquiries from other countries are welcome.

The fastest way is WhatsApp or phone on 0310-6506388. You can also email info@global-traders.org or use the quote form on our website.

Dairy Products

We supply packed milk, dairy cream and butter, in consumer packs and bulk formats depending on availability and your requirement.

Yes. We quote for retail stores, distributors, hotels, restaurants, caterers, bakeries and institutional buyers. Share your monthly volume and delivery locations for a tailored supply schedule.

We source from established producers, check expiry dates and packaging condition, and arrange suitable storage and transport, including temperature-controlled options where the product requires it.

Yes. Tell us your preferred brands, pack sizes and fat content and we will confirm availability and pricing, or suggest suitable alternatives.

Medical & Healthcare

We supply a range of general medical and healthcare equipment and consumables — for example diagnostic devices, clinical and ward equipment, and everyday hospital supplies — sourced from established manufacturers to your specification.

We work with hospitals, clinics, laboratories, pharmacies, NGOs and corporate health facilities.

Yes. We provide the manufacturer documentation available for each item, such as specification sheets, user manuals and warranty information, and help coordinate any regulatory paperwork required for import.

In most cases, yes. Send us the model, specification or a reference product and we will search our supplier network and confirm availability, price and lead time.

Research Services

We provide market research, technical research, academic and literature research, and feasibility studies delivered by highly educated, technically sound professionals.

We start with a short brief covering your question, scope, deliverables and deadline. We then send a written proposal with methodology, timeline and fee before any work begins.

Yes. Client information and research findings are treated as confidential, and we are happy to sign a non-disclosure agreement before a project starts.

General Supplies

General supply covers the delivery of our clients' general requirements — products, equipment and services — such as office and facility supplies, tools and equipment, packaging and other items sourced to specification.

Yes. Alongside regular contracts, we handle one-off requirements. Minimum quantities depend on the product and supplier, and we will tell you up-front if one applies.

Yes. Send us the tender documents or RFQ and we will review the requirements and submit a compliant quotation within the stated deadline wherever possible.

Orders & Payment

Use the Request a Quote page, WhatsApp us on 0310-6506388, or email info@global-traders.org with the product, quantity, specification, delivery location and required date.

Our target is to respond to complete enquiries within 24 business hours. Specialised or imported items may need additional time to confirm pricing and lead times.

Payment terms are agreed per order and are stated in the quotation. Common arrangements include advance payment, part-advance with balance on delivery, and agreed credit terms for established accounts.

Yes. Every order is accompanied by a formal quotation and invoice, along with delivery documentation.

Shipping & Delivery

Yes. We deliver within Karachi and arrange delivery to other cities in Pakistan through our logistics partners. Delivery timelines and charges are confirmed in the quotation.

Yes. We arrange sea and air freight through logistics partners, prepare trade documents such as the commercial invoice, packing list and certificate of origin, and coordinate customs clearance with licensed agents.

Commonly used Incoterms such as EXW, FOB, CIF and DAP are available on request. The agreed term is stated clearly in each quotation.

Learn more

Helpful pages.

How We Work

Our step-by-step process from enquiry to delivery.

See the process

Import & Export

Documentation, Incoterms and freight options explained.

Trade services

Quality & Compliance

How we check products and keep shipments compliant.

Our standards
Let's trade

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